Testimony

C. Ancillon

Director of the Centre of Home Care for elderly or disabled people (CHCEDP). This service depends on the inter-municipal centre of social action of the Voiron area.

“Mr. Ancillon, your structure uses the Dalyo Domi solution developed by Penbase since 2013.

Could you tell me how you heard about Penbase?

Mr. Ancillon : We have done a first trial in remote management at the end of 2011 during 6 months, but the product we used did not fully satisfied us. We therefore decided to launch a tender and Penbase replied to it. Dalyo Domi was the solution we chose.

What is the role of Dalyo Domi within your structure?

Mr. Ancillon : Dalyo Domi enables us to send and display intervention schedules automatically on each carer’s smartphone, to manage interventions, mileage, use the directory and the messaging features.

What are the advantages of Dalyo Domi?

Mr. Ancillon : On the mobile app side, Dalyo Domi provides carers with a greater working comfort. It enables them to get their schedules and clients information in real time, to use the map to guide them to their client’s homes, to call each other without having to go out of the app, with a professional smartphone.

On the admin side, it made us save a lot of time. Indeed, planning managers do not have to directly get in touch with each carer to inform them of modifications, nor send paper schedules as everything is managed by Dalyo Domi.

Hours approval is automatic at the end of the month thanks to the NFC check in/out system. Thanks to Dalyo Domi, we saved about 3 working days worth of workload per month!

Would you recommend Penbase?

Mr. Ancillon : Absolutely, and we have already done so. Their hotline is really reactive, it is a real pleasure to work with them and the services provided always are of an excellent quality.”

Interview made by phone on 15th September 2016

A. Boulme

Syndicat Intercommunal d’Aide à Domicile Jussy Voironnais

“We are totally satisfied with the Dalyo Domi solution. Simple to use, it perfectly meets our expectations. The Penbase team is proof of kindness, reactivity and great professionalism even
beyond their domain. With its comprehensive package (app+smartphone+mobile subscription, Penbase offer rocks! “

F. Coillaud

Millepatte

“An efficient, complete yet simple solution that keep users and clients satisfied! Penbase hotline is always available and responsive. I have deployed Penbase solution throughout all my agencies.”

Mobile et Badge du CCAS de Dunkerque

M. Ory

Director of Nickel Chrome, specialized in professional cleaning in Niort and Royan.

“We are delighted with the Dalyo Clean solution. Our employees like to work with this modern tool and feel valued. They are aware of the importance of being compliant with the service level agreed with our customers and save 3 hours a week thanks to the Dalyo Clean application!

On the manager’s side, time saving is also important: from 2 to 4 hours per month per manager to carry out payroll tasks. Thanks to Dalyo Clean, no more paper forms!

The quality of our work is also highlighted through the use of the solution,
which is something we and our clients really appreciate: we can confirm the check-on and check-out times of duties almost instantly.”